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Telr | Secure
Safe customers. Secure business
State-of-the-art security with real-time monitoring to keep your customers safe and your business secure
Telr's proprietary software safeguards your revenue with the highest level of anti-fraud protection and real-time monitoring. Security with no compromise on payment experience is why our transaction acceptance rates lead the industry.
Integrated fraud management
Give your customers an extra layer of security and confidence in you. We support all the main card scheme anti-fraud measures, including CVV2/CSC and EMV 3D Secure.
Card tokenization
We can tokenize the card numbers of repeat visitors, allowing you to offer your customers the option to 'save' their card details. This provides convenience for your customers without reducing their security.
Customizable processing rules
Our fraud prevention system includes preset rules for specific industries and geographies. You can also easily customize these rules to fit the needs of your own business.
Highest level of PCI compliance
Our proprietary risk management and anti-fraud solutions are PCI DSS v4.0 level 1 certified. We keep credit card information and other sensitive data secure, and by using our libraries and APIs, you can streamline your PCI-DSS compliance efforts. Visit the PCI website to learn more about how they audit us to keep you protected.
Real-time dashboard
We know how important it is to have real-time visibility over your payment flow. Our dashboard enables you to manage your payment pages, access real-time transaction data, and stay connected with our support team.
Simple, straightforward pricing
A single monthly fee for startups, and clear, transparent pricing with no hidden fees across all our pricing tiers. All of our features are included in every pricing plan
Transactions monitored in real-time
We monitor transactions in real-time, using algorithms and rules to detect fraud markers and instantly prevent fraudulent transactions. Our security and fraud protection mechanisms ensure that all your online payments, transactions, and data are well-secured against online fraud – and you maintain complete visibility over transactions.
Proprietary software keeps you secure
Our anti-fraud software is 100% built and operated in-house – we don’t share it with anyone else. This allows us to rapidly respond to changes in the fraud environment, always optimizing the safety of you and your customers.
Increase the success ratio of your transactions
Our anti-fraud algorithm is designed to improve your success rate by accurately flagging genuinely fraudulent activities.
Why is it so important to get your antifraud protection right?
In e-commerce, margins can often be extremely tight. Online businesses need to strike a fine balance between protecting their revenue from loss through fraud, and providing the best possible online experience for their customers by removing friction at the point of payment
Challenge 1 - Preventing fraud
When a customer sees that their card has been used for a fraudulent transaction, if their bank agrees that the transaction is fraudulent then the customer will be refunded their money, but the merchant may end up bearing the loss. They will have delivered the goods to the fraudster, but ultimately will not be paid for them.
The Telr solution
Telr’s proprietary antifraud solution proactively detects and minimizes fraud. It continuously studies behavioral patterns and layers this with data from its partners (such as Visa, MasterCard, banks), and its online merchants, and the specific card information for each transaction. This data is integrated into our core payment platform, reducing analysts' need to intervene manually. Fraud cases are reduced, false positives are reduced, revenues are protected, the customers’ payment experiences are frictionless, and the merchant can focus on growing their online business.
Challenge 2 - The false positive
Genuine transactions decline because the merchant’s antifraud solution isn’t sufficiently strong. This ‘false positive’ means that the merchant suffers from lost sales, and the customer has a poor experience that is likely to affect their loyalty to the merchant.
Explore the Telr payment gateway
Telr | Growth
Our payment gateway is designed to make it easy for you to get started accepting payments online and scale up your online business.
Learn more
Telr | Social
Make it easy for your customers to buy from you online, no matter where they are – on social media, through instant messaging using our Quicklinks payment links, or in your store or delivery point using a QR code.
Learn more
Telr | Secure
State-of-the-art security and real-time monitoring protect your revenue with the most comprehensive anti-fraud measures.
Learn more
Telr | Buy Now Pay Later
Give your customers the chance to purchase whatever they want and pay it off over 4 monthly installments without any interest fees; in partnership with Tabby.
Learn more
Telr | Finance
Accelerate the growth of your business with Telr Finance, your ultimate gateway to fast-track business finance!
Learn more
Frequently Asked Questions
What is a payment gateway?
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A payment gateway is the technology that securely captures a customer’s payment details on a website, app or payment link, sends them for authorization and returns the result to the merchant in real time.
What is the difference between a payment gateway and a payment processor?
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A payment gateway securely captures the customer’s payment details and sends them for authorization. The payment processor routes the transaction data between the merchant, the acquirer, the card schemes and the issuer. Many payment service providers offer both in a single solution.
What is a payment service provider (PSP)?
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A PSP gives businesses what they need to accept electronic payments, typically combining a payment gateway, transaction processing, acquiring relationships and multiple payment methods, so the merchant only needs one integration.
What happens between authorization, capture and settlement?
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Authorization checks and reserves the funds on the customer’s card. Capture confirms the final amount to be charged. Settlement then transfers the captured funds, minus fees, to the merchant’s bank account.
How do 3-D Secure and tokenization protect online payments?
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3-D Secure adds an authentication step, such as a one-time password or approval in a banking app, to confirm the cardholder’s identity. Tokenization replaces card numbers with tokens, so sensitive data is not exposed when payment details are stored or reused.
What is the difference between an acquirer and an issuer?
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The issuer is the bank that provides the card to the customer and approves or declines each payment. The acquirer is the financial institution that enables the merchant to accept card payments and receives the funds on the merchant’s behalf.